We are currently delivering products throughout the Europe Union. For international deliveries, we recommend you to reach out to us to get exact information and
price estimation.

When a shipment is sent internationally, the destination country may levy import taxes,
customs duties, and handling fees. Typically, these fees are due when the delivery arrives
in the target country. These expenses vary widely and are frequently based on the price and
kind of product, shipment weight, and specifications. We can ensure that your order is
delivered to its intended location. Still, we cannot be held liable for any additional customs charges or product limitations that may apply in some countries. It is the role of the client to check with their local officials to see if any other processes are required.

No, the price does not include the custom taxes. Any potential customs charges for destinations outside the European Union are your responsibility. These actions are not under the control of the Limoncino.

It is possible. You can pick your order directly from our warehouse and look at other work.
However, we would encourage you to communicate with us before coming to the
warehouse for better guidance.

All the produts are handmade to order and made with pure love and dedication and shipped from our warehouse in Portugal. The delivery time can vary from place to place.

Delivery timings can vary from place to place. For Portugal, it will take three to five business days; for the Europe Union, it can take a week, and for worldwide delivery, it can take 2-3 weeks depending upon the customs clearance procedure, local deliveries, Covid-19 restrictions, or strikes of various locations.

Yes, if your order has not been dispatched. However, in case the order has already been
dispatched and for some reason, you wish to change your shipping address, please do get
in touch with us so that we can try our best to accommodate you in this matter.

No, at the moment we don't have a retail store. But if you wish to visit and pick your order
directly from us, you can book an appointment with us. The free collection option is made
at our facilities in Portimao Algarve.

The order can only be canceled within 12 hours of the order.

Unfortunately, we are not offering payment refunds. As all items are handmade, it will not be viable for us to refund the payment due to obvious reasons. If you receive a damaged product, please feel free to send us pictures to arrange a replacement for your order.

Each day we are striving to become a sustainable business. For this, we are trying our best to align our practices with sustainability standards. Everything is done in a harmless, environmentally-friendly manner, from packaging to the materials we use to craft the products.